Any of the materials and substances listed above, if carried on board, may be removed from the aircraft by AZUL at any time. 5.1.2. Special Passengers are deemed to be Passengers needing special assistance (Individuals with Disabilities, passengers aged sixty or more, pregnant women, breast-feeding women, and persons carrying infants, unaccompanied children, reduced-mobility persons and sick persons). The passenger must claim his/her baggage and proceed to AZUL’s counter for check-in in order to depart on the subsequent flight(s) at the required time(s). 7.9.5. On the eve of the start of the new rules, however, a federal court injunction prohibited collection. Materials and Substances that May not Be Transported. Azul Reservations with Alternative Airlines . 5.2.10. to use the Airfare Ticket and abide by the itinerary purchased, with due regard to the order of the flights and conditions set forth in the tariff rules. Otherwise, they shall be carried as checked baggage inside the aircraft hold, pursuant to the respective baggage allowance. The residual value, corresponding to the total value of the Airfare Ticket less the value of the possible no-show or cancellation fee shall be held as a credit, until a refund is requested or the Passenger is rebooked within a period one year from the reservation date. Foreign and international passengers: 1.4 The term “Law” refers to all applicable laws in effect in any jurisdiction, orders, decrees, rules, regulations, licenses, and permits issued by any competent government authority. Except with respect to international flights, AZUL shall not be held liable upon the occurrence of force majeure or compliance with a proven determination of an aeronautical authority. Baggage exceeding the limit set forth in section 6.2.1 above may be carried, at AZUL’s discretion, upon payment of a fee per kilo of excess baggage checked per stage, in compliance with the provisions in article 40 of ANAC Ordinance 676/GC-5, dated 11/13/00, as amended by Ordinance 689/GC-5, dated 06/22/05. The issuance/convenience fee is charged on purchases made through AZUL´s website, ticket counters located in airports, retail stores, call center, except for the “mobile app”, as follows: C. Branco Office Park - Torre Jatobá -9° andar CEP. AZUL shall, to the extent possible, notify the Passengers or  travel agencies of such delays, the latter being required to notify the Passenger. A baby carriage (dismountable or fully collapsible) or a carrying basket are not included in the baggage allowance. Anac appealed the judicial decision and was able to release the charge again at the end of April. Latam also reduced the luggage weight limit on international flights, also allowing only two bags of up to 23 kg each. Any changes, substitutions or inclusion of characters in the Passenger’s name or other record data, arising out of mere mistakes, may be requested by contacting the Customer Relations Center, or by request at AZUL’s airport counters or other ticketing locations. 2.2. 11.7.1. All rights reserved. 7.8. 7.1. In trips to Europe, the rate drops from €150 (R$ 544) to €100 (R$ 362). Upon express authorization, AZUL shall transport the weapon inside the aircraft locker, regardless of the Passenger’s duty or office. This Agreement shall become effective as of November 2014, superseding all previous provisions to the extent they conflict with the new wording herein, and shall remain in effect until it is replaced, at AZUL’s discretion, by a new agreement. For the user, it would look like a discount, but in fact, there would be no discount, just an extra. Hand-carried baggage is the baggage not checked by the Passenger, containing exclusively personal use articles. EFFECTIVE DATE The objects contained in the hand-carried piece of luggage have been properly packed; 6.2.3. The traveler will then be compensated according to the applicable laws. 7.9.3. Ноw tо Веаt Аіrlіnе Ваggаgе Fееs, Useful Flight Information For Various Airlines. Baggage in national flights started being charged June 1st for the first time in Brazil. False messages have been wrongly sent via email by unauthorized persons. Such changes will be processed upon presentation of a document evidencing the correct name or other record data, prior to departure, with due compliance with the time for arriving for check-in in accordance with Section 3 of this Agreement, as well as maintenance of the title to the ticket. 7.7. 5.1.1. Further information is available on the Website. 5.1.3.2. bothers the other passengers; The limits provided for in the Montreal Convention and applicable Laws shall be complied with for international flights. The payment of the applicable amounts shall be due in accordance with the tariff rules in effect at the time of the purchase, as available from the Website, the Customer Relations Center and Azul’s ticket offices. 7.7.5. 9.3.1. 7.2. (vi) Passport; AZUL will open waiting lists, to be filled pursuant to its internal criteria, whenever the total reservations reach the limit of the aircraft seats. In case of cancellation of the flight or interruption of the service, AZUL shall be required to offer the following options to the Passenger: I – rebooking: a) on an AZUL or other air company’s flight offering equivalent service to the same destination, as early as possible; b) on an AZUL flight to be taken on a date and time that meet the Passenger’s convenience; II – refund: a) of the full amount paid, assuring return of the Passenger to the origin airport; b) of the unused portion of the Airfare Ticket, if the flight already made meets the Passenger’s needs; III -  provide the service by another means of transportation. (i) Identification Card – RG, issued by the Public Security Department of the Brazilian states or Federal District; Between 34 kg and 45 kg, the fee charged is US$ 200 (R$ 644). 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