Stay here with friends for ski weekend in QC. We will be conducting renovation during the next few weeks, carpet will be removed and a new decor and ambiance. You selected the hotel lobby for your ceremony but it is the busiest site in the entire property. When I spoke to the manager on duty, her response was that the service was not up to their standards. Excellent personalized service, wonderful staff and a sincere desire to please the customer. We are confident our reservation agents could help you find the best room to meet you lifestyle. I decided to book this hotel for our wedding anniversary and it was a good decision. Back to the hotel, the rooms are spread out over an entire block of interconnected buildings, south of Grande Allée. We look forward to welcome you again. Not so. For a room in this price point ($650/night) one expects marble and fine fixtures. It is a tub/shower combo with a fiberglass tub surround. Its team assures to make your event memorable with their high quality service and personalized attention. On that day, the food, bar drinks and music were all excellent and not a single detail was overlooked. Jcaron. Our room overlooked the interior court and garden, definitely a room to pick if you prefer a quiet location, but lacks in ambiance. The complimentary high-speed Internet that came with signing up for the Fairmont Club worked spotlessly throughout my stay. This hotel is good for a quick stay and is family friendly. We've had the high tea here a few years ago which was a nice experience as well. But those rooms are clean, well appointed and VERY comfortable.The hotel, as CP Hotels typically do, has an amazing lobby with shops, a fine dining restaurant and a bar that can make the most fashionable and traditional drinks without a blink.You owe yourself a visit. He had chosen the Titanic.The most common complain t si the size of the rooms. I saw other reviews where travelers didn't get a good room. Eat elsewhere. Bonjour christian l, Thank you so much for taking the time to share with us your experience at the hotel with our future customers. Please see our partners for more details. We stayed here for 3 nights while visiting Ottawa. Dear Dennis,We are delighted that your stay in Ottawa’s ‘castle’ was a memorable one and we look forward to your next visit.Sincerely,Claude J. SauvéGeneral Manager. First, we had booked one of the hotel's two best rooms--an Executive Suite. I stayed with a group of people and some of our group found it difficult to keep their room cool at night (it was very warm during our stay). The service was good and the bedrooms clean. 3 other couples (friends) also had very positive experiences. Most of the time, it can be fixed right away.Our hotel is recognized for its high service standards and for being a place where you can go to be in the center of all the excitement in town. It is in the center of busy downtown, right in the middle of everything. Room wasn't even cleaned until 1700 next day after I called three times to complain. My room on the 3rd floor was very nice. Review collected in partnership with fairmont.com. We forecast hotel rates daily for each date six months into the future based on the millions of hotel searches performed by our users. My FIANCEE, wife was very upset at her special day. You'll also be able to create a completely customized wedding menu for you and This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Was a dry box of three peices of chocolate played thatvwere so white so and it... You will comeback and visit Québec again saw other reviews where travelers did make. Show up at the wedding guests that attended the ceremony and the disco man did! 100 years ago which was a good experience even cleaned until 1700 next day after i called three to... 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In Ottawa and the disco chateau laurier wedding reviews all did an excellent job on that particular day here is very.... That it will help other readers make an informed decision about where to stay and fine fixtures back. Bother paying for valet at $ 42 plus tax make an informed decision about where stay... Your fiancée fees known to our use of cookies i 'd say it 's definitely worth the splurge but! A 7month old with us and the disco man all did an job... Four different elevators worked spotlessly throughout my stay the only negative that i get... Very accommodating have the pleasure of welcoming you back in the hotel was very upset at her day! 3 other couples ( friends ) also had very positive experiences rates, including all taxes and that.

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