Learn how to deliver ‘bad news’ effectively. Learn the one trick that will prevent stress, during and after conflict.
ALL cultures want to be treated with dignity and respect, ALL people would rather be asked than told what to do, ALL people want to know why they are asked to do something, ALL people would rather have options than threats, ALL people want a second chance to make matters right. Courses are scheduled once there are sufficient expressions of interest. Created by the late Dr George J Thompson Ph.D, Verbal Judo teaches the art of persuasion to redirect others’ negative behaviour to generate voluntary and peaceful resolution. Online Training is also conducted in both Open and In-house formats. Healthcare Professionals know they must be mentally flexible to handle all the situations that come up in a typical day. Copyright 2018 Verbal Judo Institute. Verbal Judo is an invaluable life skill, and the principles and techniques when practised not only enhance your ability to always perform professionally under pressure, but can save your personal relationships with the most important people in your world. We offer several courses specifically designed to meet the needs of a diverse clientele. With customers, employees, peers or family members, Verbal Judo will give you the edge in any encounter, increasing the value of your business and the quality of your life. Healthcare Overview.
Although people may not always like what they have to do, they will understand the need to be cooperative. Hospitals, private practices and medical universities provide their staff with extensive job specific training, yet little, if any, effective conflict management strategies. All of this results in less stress for the Employee and the Organization. This is surprising considering the profession of medicine involves considerable human interaction on a variety of issues. All rights reserved. I first learned about verbal judo working with in a juvenile detention facility in Texas. Hospitals, private practices and medical universities provide their staff with extensive job specific training, yet little, if any, effective conflict management strategies. Increasing personal safety and enhancing professionalism are the primary goals of our training.
Owings Mills Conflict Resolution, De-escalation Techniques and Workplace Violence Prevention, (704) 773-1415 In-house webinars can be tailored to suit your specific requirements. Understand why people don't always say what they mean. Contact Professional: healthcare and mental health workers, government agencies, private business. Our instructors are often asked to be keynote speakers and give shorter presentations at large events and conferences. When you make Verbal Judo an essential part of your business, it will not only allow you to have more productive days but will keep your business moving in the right direction – forward. VERBAL JUDO AGENDA Module 1 In this module, we define and show how to become the consummate Professional. Use a number of techniques and tactics when confronted by a difficult person, including the ‘8 Step Meet & Greet’ and the ‘5 Step Hard Style’.
When confronted by difficult patients, their families and even coworkers many people are forced to rely upon “Hit and miss” verbal strategies. Contact Professional: healthcare and mental health workers, government agencies, private business. Two day course builds upon this knowledge and provides the opportunity to practice these skills in an open and safe setting. [email protected]. To be successful, we must be able to read people and situations as opportunities for progress, taking appropriate action for each event without letting our personal feelings sabotage the results we are looking for. Learn how to perform under pressure and never lose control. Learn how to use your presence and words tactically to resolve conflict. Learn About Verbal Judo Institute for Healthcare, Enhance The Ability To Articulate In All Arenas. Verbal Judo courses are available over one and two days: The one day course offers the fundamental knowledge and strategies necessary to improve communication. Verbal Judo Institute has equipped over a million individuals with the necessary skills to redirect behavior and generate voluntary compliance. Details will be posted on our Home page, once dates have been set. When confronted by difficult patients, their families and even coworkers many people are forced to rely upon “H. Please contact us to register your interest in attending an open course. Leading the way to a better world. The principles and tactics taught enable graduates to use "Presence and Words" to calm difficult people who may be under severe emotional or other influences, redirect the behavior of hostile people, diffuse potentially dangerous situations, perform professionally under all conditions, and achieve the desired outcome in the encounter. Law Enforcement: police, security and compliance agencies. Learn how to identify SAFER: the five conditions when words are no longer an option. Two day Management and Supervision: ideal for those who oversee the day to day supervision and performance of staff. All online training is via live webinar, with all participants able to interact with the presenter via video and audio. Learn the most dangerous word in the English language and how to avoid it. Each course has the flexibility to cater to a range of skill sets within your team. From healthcare to security, classrooms to customer service, we have a verbal judo course to suit. They understand how to use words as a tool rather than as a weapon, and they keep focused on the goal of each encounter. Learn the three street truths of communication. Establish the mindset necessary to deal with difficult persons professionally and effectively. We come to you, so your team is in a familiar learning environment. We also do keynote speaking engagements and can create customized courses. Verbal judo is best defined as a gentle yet powerful way of persuasion. Learn the difference between ‘Natural’ and ‘Tactical’ language. You will learn to redirect behavior, diffuse difficult situations, and generate voluntary compliance from people not on their best behavior. Learn about your most dangerous weapon and how to control it. Hospitals, private practices and medical universities provide their staff with extensive job specific training, yet little, if any, effective conflict management strategies. We teach our students the skills necessary to become an effective communicator – enabling them to “say it right the first time.” Verbal Judo can greatly improve life both professionally and personally. One Day Open Courses are also scheduled in all states for those unable to participate in on-site training. Open Webinars are run as as Short 3.5 hour Basics program designed to cover verbal Judo’s core components.
This is surprising considering the profession of medicine involves considerable human interaction on a variety of issues. Verbal Judo have seen reductions of up to 80% in complaints and an untold amount of dollars saved in lawsuits. Verbal Judo Institute for healthcare practitioners is offered as a 2-day or 1-day training program. This is surprising considering the profession of medicine involves considerable human interaction on a variety of issues. Verbal Judo Institute teaches the skills necessary to remain centered and focused during any verbal circumstance. With patients, family members, peers, strangers, or even doctors, Verbal Judo Institute will give you the edge in any encounter, increasing the value of the Healthcare experience and the quality of your life. Verbal Judo Institute for healthcare practitioners is offered as a 2-day or 1-day training program. The two day Law Enforcement session is the flagship course of Verbal Judo, and the course of choice for all Law Enforcement agencies. Healthcare. The two day Law Enforcement session is the flagship course of Verbal Judo, and the course of choice for all Law Enforcement agencies. VERBAL JUDO. Law Enforcement: police, security and compliance agencies. Verbal Judo courses are available from one to four days. Verbal Judo is a tactical communications course that stresses the importance of the professional mindset (never lose your temper), as opposed to personal mindset (using words that rise readily to your lips).
Verbal Judo is available in other countries: Verbal Judo is TRADEMARK and COPYRIGHT protected and Verbal judo Australia is the sole authorised provider in the Asia-Pacific Region. Learn how to professionally deal with verbal abuse.
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