In response to the extenuating circumstances we are all living and working under, our team worked to quickly shift and modify our systems for working with homeowners. Do yourself a favor, and don't waste your time. Options and Accessories ", Sharon Kowitz See every step of our process here. But after the meeting on July 9 he never sent us the proposal he promised or the other information he promised. ", Terry Scripture 2 other reviews that are not currently recommended, You can now request a quote from this business directly from Yelp. & while this is our 1st season So far we love it ! Next morning, our yard was flooded and the (approx. In general, they answered all of our questions. Product specifications are believed to be accurate at the time of original publication.  |  Is a sand filter better than a cartridge system? Within a few weeks, it will be time to close up your sparkling oasis and say goodbye for the winter. Search Installation of our fiberglass pools is done through an independent dealer. Become a Dealer or Franchise After he didn't respond to messages, I reached out directly to the office manager. Shira, thank you for your feedback. Consumers should verify specifications with the installing dealer rather than relying on information on this website, which is not intended to be a final specification. hbspt.cta.load(42700, '48b9d19a-ff8d-4ad3-a04e-e5aa17c4883e', {}); Fiberglass Pool Manufacturers In fact, getting out of the pool can be just as pleasant as getting in it. While shivering in a beach towel is a small price to pay for swimming in less than ideal weather, we want you to know that it doesn't have to be this way. If you're a new pool owner or if you're looking to switch up your filtration system, you may have questions like: "What is a sand filter? 2/22/2019Hi Terri,We are thrilled that you love your pool. I contacted River pools to just get a price for a shell for the T40, apparently I have to have a local contractor come out and give a full quote. With lots of pool and spa activity I know I can count on these guys to give me service with peace of mind! Comment from Jason H. of River Pools and Spas. It looks like a joke! We do use a third-party company to survey our clients because we do genuinely care about their feedback, but no claim is made anywhere on the site that we publish all of them. The contractors were excellent, and really skilled. 5/14/2020Thank you Marvin! The contractors were excellent and really skilled. With each one, we sought the opportunity to heed the lesson and improve. This call lasted about 45 minutes and the process was very clearly laid out to include what I needed to send them to ensure the process moved smoothly. BUT we don't like their customer service. The E-book has also been extremely helpful in our pool buying decision. As a bonus, you won't have to wait until spring to do your landscaping, and you can get your yard back in order relatively quickly. 16k gallon) pool was less than 1/4 full because there was a leak in the PVC piping under the decking. Reality: As fiberglass pool manufacturers, we proudly partake in debunking this myth with the existence of our T Series pool.  |  hbspt.cta.load(42700, 'a3457105-5741-4edb-afad-5881a18dd281', {}); It required sonar to find the leak under the concrete. As the owner of this company I want to see my employees spending time with their families at the end of the day, and under our current pool maintenance service area, that's not possible. Options and Accessories We looked at several fiberglass pool designs,Having a small yard we couldn't decide if a pool or hot tub would be better then we discovered river pools 25ft with spa. Contact the business for more information about recent service changes. "River Pools" is a service mark of River Pools and Spas, Inc. and River Pools Fiberglass, LLC. It was at this point when they lost me. At the conclusion of this call, I was 90% sure that I would be making a $60k+ purchase from this company. We apologize for the frustration you experienced. Learn more. The only company to consider if you are looking for a fiberglass pool!!! Some of the greatest inventions thought up centuries ago continue to be used to this day. As we take our last dips in the pool and start deflating our giant pizza slices and rainbow unicorn floats, we are reminded that all good things must come to an end. Established in 2009. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. We have just been abandoned by River Pools. Customer satisfaction comes first, and we provide cutting-edge pool information through our blog and videos. Pool Design Guides. Select your pool and desired features to receive a broad price range. Despite our efforts it appears that we did not meet our goal, as stated above, with this project. Installation of our fiberglass pools is done through an independent dealer. Terms & Conditions | Website Design by IMPACT. That's how old the sand filter technology is, but don't let that be a drawback.

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