Her division plays a vital role in underpinning Transport for NSW’s Future Transport 2056 strategy to deliver globally-recognised, safe and sustainable outcomes for the people of NSW. Think about other brands and how they leverage their exceptional guest service to deliver outstanding results. A world-leading logistics company is seeking a Senior Customer Service Manager (Shipping Industry) in Kuala Lumpur. Jon is leading the procurement, construction and delivery of Australia’s first fully-automated metro rail network. The faces and functions of our executive leadership team. COOKIES ON OUR WEBSITE We use cookies to ensure that we give you the best experience on our website. Underpinning it all is a distribution network that is unparalleled in its strength and scope. Peter leads our Infrastructure and Place division, which plans, develops and delivers transport infrastructure that capitalise on commercial opportunities to help develop liveable, vibrant places for the community. Kirsten is responsible for defining, attracting, recruiting, developing and retaining the people needed to deliver the best transport system in Australia and setting the standards across in how we support, develop and treat our people. The division: Anthony Wing leads the Point to Point Transport Commission, the regulator for taxis, hire vehicles and rideshare services in NSW. Suzanne Holden leads Sydney Trains, providing train services throughout the Sydney CBD and metropolitan area. Six Flags . Program Delivery and Operations (PDO) roads offices are responsible for building, maintaining and operating transport infrastructure across Queensland, including the state's road network. Jon is leading the procurement, construction and delivery of Australia’s first fully-automated metro rail network. The agreements we have in place with key supply chain stakeholders such as Canadian Pacific (CP) and the U.S.-based rail transportation company CSX can greatly facilitate the movement of your goods. NSW TrainLink strives to provide safe, reliable and clean services which connect people and communities across NSW. To find out more, please view our cookies policy. Robert O'Shaunnessy Guest Transport, Customer Service Douglasville, Georgia Entertainment. Tara is responsible for leading a unified Transport cluster approach and response to safety, environment and regulation. Joost de Kock leads the customer strategy and technology division, developing long-term, multi-modal strategies, plans and policies for the Transport Cluster. We are equipped to deal with cargo of all kinds, be it bulk, palletized, stacked or in individual units. Sydney Metro Northwest, Rachel Simpson leads the Office of the Secretary to support our leaders in delivering the vision and strategy for Transport for NSW with our Ministers and across government. Joost is responsible for leveraging data and insights, implementing new technologies and driving innovation and partnerships to provide improved, integrated customer-centred solutions. Provides the commercial capability to support high value, complex projects. Phone: 519-672-9020 Toll-free: 1-800-265-5972 Fax: 519-673-1935. Joost de Kock leads the customer strategy and technology division, developing long-term, multi-modal strategies, plans and policies for the Transport Cluster. Our goal in this regard is simple: we are here to provide you with solutions to improve your productivity and take your performance to new heights. It’s their differentiator in the hospitality arena and, without a doubt, they do it better than anyone else. Proudly Committed to Reducing the Supply Chain Carbon Footprint ​. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Robert Walters website. In this role, you will be responsible for leading the customer service experience in its next phase of growth through various transformation efforts within the department. Tara McCarthy leads the Safety, Environment and Regulation division. Sydney Metro Northwest opened on 26 May 2019 and services on Stage 2 - Sydney Metro City & Southwest - are expected to start in 2024. As soon as we start working together, our consulting and development department will get involved to help you find the best ways to optimize your logistics operations. Sydney Metro, which is Australia’s biggest public transport project, will deliver 31 metro stations and 66km of new metro rail. The culture is demanding, but if you are confident and have a can-do attitude, the potential rewards are significant. Our team of experts will guide you through the process of identifying the challenges you are up against and pinpointing possible areas for improvement to streamline your supply chain. E-mail [email protected] Kirsten Watson leads the People and Culture division. Suzanne leads the agency’s focus on patronage growth, increasing customer satisfaction, reduction in peak incidents and improving safety performance. Sydney Metro, which is Australia’s biggest public transport project, will deliver 31 metro stations and 66km of new metro rail. We can provide value-added services at every point of the processing and packaging operation and see to any and all of your distribution requirements. About the Senior Customer Service Manager (Shipping Industry) Role:Reporting to the Country Head, you will be responsible for improving the customer service experience, creating engagement, facilitating organic growth and enhancing the efficiency of the customer service process to increase productivity and client satisfaction.Key Responsibilities: To succeed in the Senior Customer Service Manager (Shipping Industry) job, you will need to have the ability to work effectively and co-operatively with senior managers and stakeholders across borders and internal matrix.Key Requirements: This international logistics firm needs no introduction and is recognised as one of the market leaders in their field of expertise. Our logistics solutions are backed by our in-depth knowledge of our clients’ business realities. Joost also manages the Cluster’s reputation, government relations, communications and drive meaningful engagement with our stakeholders, customers and the community. Disney banks on it to drive guest satisfaction and intent-to-return. Our partners are all hand-picked for their reputation for offering the same level of excellence as we pride ourselves in. Enables reforms to create an efficient, effective and service-oriented workforce. Our know-how is rooted in concrete expertise and innovative logistics solutions that can be easily integrated into every phase of our activities. It also provides rail infrastructure to other operators under the terms of track access agreements. When you team up with Groupe Robert, you will be doing business with a reliable partner who can address all of your transportation, warehousing and handling needs for both your raw materials and your finished products. In this role, you will be responsible for leading the customer service experience in its next phase of growth through various transformation efforts within the department. The firm is also very focused on developing and training their people to the highest standards.If you have a successful track record in a customer service oriented role and want to elevate your career, this Senior Customer Service Manager (Shipping Industry) role is an excellent opportunity to work with an industry leader that is constantly breaking new ground.Apply today at [email protected] or call me to discuss this new opportunity.

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